- Windows 10 and latest version of Edge, Edge Chromium, Firefox or Chrome
- Mac OS 10.7+ with the latest version of Firefox, or Chrome
- Ubuntu Linux (latest Firefox only)
- iOS 13+ (mobile Chrome only)
- Android 10+ (mobile)
FAQs
General
unBoxed is an annual flagship conference hosted by Amazon Ads designed to educate advertisers on how to use Amazon Ads to create memorable connections with shoppers at key moments across their purchase journey. To expand the unBoxed in-person experience, we're hosting a one-day regional summit in London. unBoxed London features a keynote with product announcements, breakout sessions, hands-on-keyboard training sessions, Connections Hub, sales meetings, and a networking reception.
Whether you are new to Amazon Ads or an experienced user, you will learn something new at unBoxed London. unBoxed London is a one-day summit open to businesses of all sizes and marketers of every level of expertise interested in learning how Amazon is helping brands grow their business through creativity and innovation.
Yes, there is virtual content for unBoxed London 2026. Virtual registration includes access to the livestreamed keynote and on-demand breakout content, post-event. All in-person registrants will have access to the livestream and post-event content – you do not need to register separately.
Please contact our Sponsorship team at ads-sponsorship@amazon.com.
If you have any questions, please email us at unboxed-support@amazon.com.
You can view the Event Code of Conduct here. All attendees must comply with the Event Code of Conduct.
Registration
Registration for unBoxed London is now open. Please visit the Register page, and click ‘Register’ to start the registration process.
unBoxed London 2026 virtual on-demand access is free.
Log in to your account and click Registration Information to view or make changes to your registration details. To change your name, email us directly at unboxed-support@amazon.com.
No, if you were registered for the in-person event, your ticket will automatically grant you access to the unBoxed London livestream and on-demand content, post-event.
Content
The conference agenda is available on the agenda page of this website.
Recordings of the keynote and breakout sessions are available to watch on demand.
unBoxed is optimized for PC, tablet, and mobile experience. Navigate to the event website, and sign in using your email address and Ticket ID.
Please note, additional devices may successfully connect, but are not officially supported.
To toggle between multiple outputs connected to your device (e.g. internal speakers, headphones, and AirPlay), click the gear icon on the top right of the live-streamed session. You will then be able to select which output and input devices should be used.
First, check the physical connection to your device, by either unplugging and re-connecting your physical headphones, or toggling bluetooth on and off. If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker icon on the bottom right of your screen, and you'll be able to change output device. On a Mac, visit System Preferences - Sound to choose your output devices.
If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts, Go To Meeting, etc. have been closed prior to starting the session.
We recommend having a bandwidth of 20 Mbps download and 5 Mbps upload speeds.
Currently we are not accepting suggestions for content or speakers but are always interested in hearing customer stories. Please reach out to your Amazon Ads account manager for more information.